Privacy policy

Ray by Rafia customers have the best privacy protection while shopping with us.  We understand the importance of protecting your personal information to gain your trust in us.  An additional security layer known as SSL that ensures your sensitive information is delivered safely through an encrypted link is in place to safeguard your personal information.

To improve your online interaction with us, to update and maintain the content of our website, and for marketing and promotional purposes, we collect online customer information. Before providing your information to any of these other businesses or organizations, please make sure to read their privacy policies.

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What are your rights?

Ray by Rafia's customers have a full right to ask about what personal information we may hold on them.  In any case, if you think your data is incomplete, or incorrect or you are facing any issues relevant to your data you can just simply request us to change the data or erase it.

 

What information does Ray by Rafia.com disclose to third parties?

Your personal information may be shared by Ray by Rafia with third parties or affiliates of Potato Logics who work on our behalf or handle permitted transactions. Contractual agreements secure the personal information we give to these businesses so they can work on our behalf, and they are prohibited from sharing it. We don't share your personal information with unrelated third parties or sell your information to anyone.

FAQs

 

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

It is not necessary to set up an account for placing an order you can just simply shop at Ray by Rafia.com, just by registering with us.

HOW DO I SELECT ITEMS TO PURCHASE?

As you browse through the Website, click on the Add to Cart button for the items that you wish to purchase.

HOW DO I PLACE AN ORDER ON THE WEBSITE?

Now place your order in just…. easy steps;

Step 1:

Go to Ray by Rafia.com.

Step 2: 

Scroll down and press Add to Cart. Now pick your selected items.

Step 3:

Press on order now-Cash on delivery.

Step 4:

A form of the required information will appear. Fill in the form and put in the coupon code if you have any. Subscribe to stay updated.

Step 5: 

Thank you. Your order has been placed. 

WHAT ARE YOUR PAYMENT OPTIONS?

Ray by Rafia provides you with multiple payment options:

  • (COD) Cash on delivery.
  • Contact us on our WhatsApp number or Instagram to pay through JazzCash or Easypaisa. 
  • Bank transfer.

HOW MUCH DOES SHIPPING COST?

Nationwide delivery is PKR 150 only.

WHAT ARE YOUR DELIVERY AREAS?

We deliver all over Pakistan through courier services.

ARE PRICES INCLUSIVE OF APPLICABLE TAXES?

Yes, all prices are inclusive of applicable taxes.